Quality changes the world

Was on the way to Immigration Dept Subang on Tuesday to make my passport when I saw this sign at the back of the lorry in front of our car

"QUALITY CHANGES THE WORLD"

I really like this phrase. It makes me think of what we can do to improve ourselves, our life, the service that we render to our customers. At times, when I am so caught up with paperwork, the stress of work, the boredom at home, it affects the quality of service that I give to my customers, or the attention that I give to people around me. In the process, I might have hurt people's feelings, unintentionally. Hence, a big big SORRY from me, if you have been the receiving end of my "unquality" attitude, I will learn to change and be a more quality person!!